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How Adobe Creative Cloud Could Make Everyone Happy

by | May 13, 2013 | Articles | 5 comments

Well, it is apparent that Adobe is discontinuing the ability to purchase the Creative Suite via disk. This will be replaced by the sole capability of using the Creative Cloud Subscription service. While a lot of people really like this subscription service, some are outraged by the monthly subscription fee. Some people really just don’t like the idea of renting the software from Adobe. There are a lot of complaints about doing away with the ability to buy the Creative Suite. I thought about it for while, and I figured out how to make everyone happy with the subscription service. Here are the common complaints with the service, and how to solve them.


$50 a month? But I only use Photoshop!

I see your point. While you could look at it as an affordable way to expand your software capabilities, I can see if you are a Photographer and only use Photoshop or Lightroom. So instead of the $20 per month for one program, Adobe could break it down to where users pay a flat fee of $7.50 per month for each software title. If you only use 2 or 3 programs and will never use any others, you only end up paying $15-$22.50 per month for the software that they use. In other words, you only pay for what you use, and nothing you don’t. They can also keep the $50 per month fees for the people who want access to everything, because it is a really affordable way to get the best software available.

I never get to own the software.

Okay, I can see where some people are coming from. Maybe you don’t have the desire to own the latest and greatest. Here’s my idea for how to fix this issue for those of you who want to own the software. After you pay the subscription for a certain number of months, you qualify for a disc version, and you can stop if you choose to. This is kind of like a cell phone plan, where you qualify for a new phone once every 2 years, and you can upgrade with the latest and greatest. The difference is, instead of a cell phone, you decide to discontinue your subscription, but you stop at cs6. You’ve paid long enough to own a copy of CS6, so you can use that on your computer as long as you like. That way, you can still open all of your files, you’ve gotten your money’s worth, and Adobe has gotten compensated well.

If you ever decide to pick up the subscription again, you start from scratch on time and money invested if you’ve cashed in your ability to own the software and discontinued the subscription service.

I am in Europe, and our subscription fee is $70(Euros/Pounds) Per Month

Okay, here is where I don’t understand Adobe. If you are going to create a subscription service and make it law, then you(Adobe) need to make a concrete price and make it so across the board for everyone. If is is $50 per month in the U.S., make it 50 Pounds in London. Make it 50 Franks in Germany. There is no reason for it to be more in other countries than the United States.

 I have to be connected to the Internet!

This is true, but I feel that this is a minor inconvenience. They check every 30 days to make sure that you have paid your subscription. I think there are even a couple of days of a grace period. Every 30 days is fair, because they don’t want you walking away with their software indefinitely. However, for those who have paid fr a whole year’s subscription you have to be hooked up to the internet every 90 days. This is what I disagree with. You don’t need to check every 3 months, because I paid for a whole year. Leave me alone for a year. We can talk and you can check once my subscription period is up, period. Otherwise, I paid, the time is mine, so leave me alone.

 What do you think?

What do you think about my ideas? I think that if Adobe implemented these ideas, they would still make a lot of money, and more of their customers will be happy. Would the ideas listed above make you happier with Adobe’s Creative Cloud Subscription? Do you have a problem with their plan that wasn’t covered above? If you do, or you have your own thoughts on the Creative Cloud, post them in the comments section below.


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